The Edible Arrangements® Social Media Team is ready for one of the busiest weeks at the office, and adding the finishing touches to our Valentine’s Day plan. Last year, we introduced our Social Media Concierge Team to provide a WOW-worthy experience for our guests this Valentine’s Day. We know that many people now turn to our Facebook and Twitter brand pages for customer service, and with instant, at-their-fingertips access to a dedicated team that is ready to help, who can blame them?
The members of our Social Media Concierge Team are guest advocates, who personally assist those who reach out to us on any of our social media pages. One of the key requirements when drafting the team is that all members are great listeners! And, whether it’s responding to every single comment, or working closely with the guest to resolve an issue, we are committed to providing excellent social customer service. In fact, we’ve arranged for round-the-clock coverage this Valentine’s Day holiday to ensure that we respond to every guest as quickly as possible!
To get in touch with our Social Media Concierge Team this Valentine’s Day, or any day, “Like” us on Facebook now and let us WOW you!