5 Questions With Mike Martin, Store Support Coordinator

Our “5 Questions With” blog segment gives you the inside scoop on the inner workings of Edible Arrangements® by bringing you an exclusive look at the work lives of some EA corporate employees. This week, we talked to Store Support Coordinator, Mike Martin, to find out what it’s like to be (one of) the go-to guy(s)for our hardworking franchise partners.

Mike Martin, Store Support Coordinator

1)      What are you working on right now (if you can tell us)?

These are exciting times! We’re talking to franchise partners about new product launches (including one very top-secret launch  coming very soon now in mid-March!), the latest system updates for some of proprietary in-store technology and all other remaining promotions we’ll feature during the upcoming time period between now and Mother’s Day.

2)      What is the absolute best part of your job?

I love the “AH-HA” moments.  Working with a franchise partner to find a not-so-obvious solution to a vexing problem is terrific (and fun). I especially appreciate opportunities to make practical use of the lesser-known features and reports in SMS and EAConnect (two of the technology pieces all Edible Arrangements® franchise partners have access to).

3)      What’s your favorite kind of chocolate dipped fruit? Toppings?

Confetti Fruit Cupcakes™.  Piles of them!

4)      Tell us something you’ve learned while working for Edible Arrangements®?

The Domino Effect is real. I came from outside the franchise world – the modular structure has thrown into relief for me the need to understand and respect a system’s interdependence (and the costs to each component when they face challenges).  Emphasizing responsibility, trust and teamwork may sound cliché – but that doesn’t mean “unimportant”.

5)      What’s the best part about working for a company like Edible Arrangements®?

I’m working for people I trust, and with people I like to help succeed. Running a business is hard work; being able to contribute in any small way to aid the efforts of our franchise partners is very rewarding.

Think you have what it takes to work with us at the Edible Arrangements International headquarters in Wallingford, CT? Find out more about our career opportunities here.

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